PREPARED STATEMENT OF
THE FEDERAL TRADE COMMISSION
on
DECEPTIVE MARKETING OF DIETARY SUPPLEMENTS
FTC ENFORCEMENT ACTIVITIES
Before the
SPECIAL COMMITTEE ON AGING
UNITED STATES SENATE
Washington, D.C.
May 26, 2010
In these pay-for-delay patent settlements, also known as exclusion or reverse-payment
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settlements, the brand-name drug firm pays its potential generic drug competitor to abandon a
patent challenge and delay entering the market with a lower-cost generic product. The FTC
estimates that such deals, by denying consumers access to lower-priced, generic drugs, cost
Americans $3.5 billion a year.
The FTC has brought cases, for example, against fake charities that take advantage of
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seniors’ generosity and against companies that offer worthless medical discount cards. See, e.g.,
FTC v. Marleau, No. C09-5289BHS (W.D. Wash. final order June 18, 2009) (for-profit
company soliciting for sham police, fire and veterans non-profit charitable organizations); FTC
v. 6554962 Canada Inc., No. 08-C-2309 (N.D. Ill. default judgment and order Aug. 19, 2009)
(bogus medical or drug discount plans offered by defendants pretending to be calling from the
Social Security Administration, Medicare, or a consumer’s bank). The FTC also seeks to
address fraud against seniors through education and outreach, in partnership with the AARP.
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I. Introduction
The Federal Trade Commission (“FTC” or “Commission”) submits this statement to
Chairman Kohl, Ranking Member Corker, and Members of the Special Committee on Aging.
The statement details recent FTC enforcement efforts to protect consumers from false or
misleading claims about dietary supplement products. The Commission appreciates the
opportunity to submit this statement for the record.
The Federal Trade Commission works to prevent unfair competition and protect
consumers, including older Americans, from unfair or deceptive practices in the marketplace.
As part of its antitrust efforts, the Commission has made it a priority to lower prescription drug
costs for seniors by stopping pay-for-delay deals in the pharmaceutical industry. In addition,
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many of the FTC’s consumer protection efforts have sought to address marketing scams that
prey disproportionately on seniors. Marketing of unproven cures or treatments for various
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health conditions is a prime example of fraud impacting older Americans, and is a priority for
FTC enforcement. This statement focuses specifically on the Commission’s active law
The Commission’s authority in this area derives from Section 5 of the Federal Trade
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Commission Act, which prohibits “unfair or deceptive acts or practices in or affecting
commerce,” and Section 12, which prohibits the false advertisement of “food, drugs, devices,
services, or cosmetics.” 15 U.S.C. §§ 45, 52.
“NBJ Reviews the $25 Billion U.S. Supplement Market,” Nutrition Business Journal
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(Oct. 16, 2009).
Id.
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enforcement program to combat such fraud in the dietary supplement marketplace. The agency
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coordinates these efforts closely with the Food and Drug Administration (“FDA”), and draws on
the expertise of other government authorities, including the Office of Dietary Supplements of the
National Institutes of Health (“NIH/ODS”).
The dietary supplement industry continues to represent a substantial and growing
segment of the consumer healthcare market. U.S. sales were an estimated $25 billion last year, a
six percent increase over the previous year. In fact, market analysts suggest that the downturn
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in the economy has actually led to increased spending on supplements as consumers attempt to
manage their own healthcare and avoid expensive doctor visits and prescription medications.
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Given this trend, it is more critical than ever that the Commission work to ensure that consumers
are getting truthful and accurate information, backed by solid scientific evidence, about dietary
supplements.
This statement will explain how the FTC coordinates with the FDA, describe how the
FTC identifies targets and brings enforcement actions, and also highlight recent FTC
enforcement and consumer outreach efforts.
II. Coordination with FDA
The FTC and FDA have concurrent jurisdiction over dietary supplements and other
See Working Agreement Between FTC and FDA, 3 Trade Reg. Rep. (CCH) ¶ 9,859.01
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(1971), http://www.ftc.gov/bcp/menus/resources/guidance/36FR18539.PDF.
The FTC and FDA, for instance, worked together to provide clear and consistent
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guidance to the supplement industry on how to adequately substantiate advertising and labeling
claims. See Guidance for Industry: Substantiation for Dietary Supplement Claims Made Under
Section 403(r)(6) of the Federal Food, Drug, and Cosmetic Act (FDA Dkt. No. 2004-D-0303)
(Dec. 2008), http://www.fda.gov/Food/GuidanceComplianceRegulatoryInformation/
GuidanceDocuments/DietarySupplements/ucm073200.htm. In issuing this guidance, the FDA
noted that it was “modeled on, and complements” guidance on claim substantiation provided in
the FTC’s “Dietary Supplements: An Advertising Guide for Industry” (Apr. 2001),
http://www.ftc.gov/bcp/edu/pubs/business/adv/bus09.shtm.
As part of the exchange of information, FDA compliance and law enforcement
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personnel have access to the FTC’s secure, online complaint database, Consumer Sentinel,
which received over one million consumer complaints in 2009. The FTC staff obtains
information from FDA records on adverse events reported for the dietary supplement industry
and on labeling notifications filed with FDA by supplement manufacturers.
Staff of the FTC’s Bureau of Consumer Protection (including the Division of
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Advertising Practices and the Division of Enforcement), FDA’s Center for Food Safety and
Applied Nutrition (“CFSAN”) and Center for Drug Evaluation Research (“CDER”), as well as
the Department of Justice’s Office of Consumer Litigation, participate on these calls..
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health and nutrition products. The two agencies work closely to police the marketplace for false
or unsubstantiated claims and for products or marketing practices that present safety concerns.
Under a longstanding liaison agreement, the FTC has primary authority over the advertising of
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foods, including dietary supplements, while FDA has primary responsibility for the labeling of
those products. Despite differences in statutory authority, the two agencies have successfully
coordinated enforcement policy.
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The FTC and FDA staff share access to each other’s databases on supplement marketing
activities and have daily informal interaction on cases. In addition, the two agencies coordinate
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more formally through monthly telephone conferences. This coordination enhances the ability
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of both the FTC and FDA to identify the worst offenders and to formulate a more effective plan
One example of a coordinated effort using all of these tools is the action against
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Seasilver USA, Inc. for the marketing of a supplement purported to treat or cure cancer, AIDS,
diabetes, and 650 other diseases. FTC v. Seasilver USA, Inc., No. CV-S-0676-RHL-LRL (D.
Nev. final order Mar. 4, 2004). After the FTC obtained a temporary restraining order and asset
freeze and the FDA seized the defendants’ product, the FTC reached a settlement with the
defendants that included $4.5 million in consumer redress. The FDA’s companion settlement
included the destruction of $5.3 million worth of misbranded supplements.
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to stop fraud and deception, using the strongest tools available to each agency. The FTC, for
example, has the power to compel supplement companies to provide documents relating to the
substantiation of claims. When appropriate, the FTC can also take quick action in federal court
to obtain a temporary restraining order, appointment of a receiver to take control of a fraudulent
business, and an asset freeze. The FDA has the power to conduct seizures and order the
destruction of misbranded product.
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III. FTC Enforcement Program
Over the past decade, the Commission has filed well over 100 law enforcement actions
challenging claims about the efficacy or safety of a wide variety of supplements. The
Commission has focused its enforcement on national advertising campaigns for products with
unproven benefits, products promoted to treat or cure serious diseases, products that may present
significant safety concerns to consumers, and products that are deceptively marketed to
vulnerable populations, such as children or the elderly.
A. Case Selection, Enforcement Process, and Remedies
Potential cases come to the FTC’s attention from a number of different sources, including
complaints from consumers (through the Consumer Sentinel Network), competitors, consumer
health advocates, industry self-regulatory groups (such as the National Advertising Division of
the Council of Better Business Bureaus), agencies (e.g., FDA, NIH/ODS, and state attorneys
Section 20 of the FTC Act provides the Commission with the authority to issue a CID
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to compel the production of records, answers to interrogatories, or the taking of testimony
whenever the agency “has reason to believe that any person may be in possession, custody, or
control of any documentary material or tangible things, or may have any information, relevant to
unfair or deceptive acts or practices.” 15 U.S.C. § 57b-1(c)(1). The FTC may bring an action in
federal court to compel a CID recipient’s compliance with a CID.
The staff has the option initially to request documents and information through the use
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of a voluntary “access letter” in the place of a CID.
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general), and Congress. In addition, the FTC staff routinely monitors major television and print
media, as well as newer forms of marketing like digital and viral marketing, to identify national
advertising campaigns that are likely to have the most substantial consumer impact. The staff
also watches for new trends by reading the trade press, attending industry trade shows, and
checking consumer complaint databases. This allows the staff to quickly identify the latest fad
weight loss ingredient or spot a surge in products to treat specific diseases. Finally, the
Commission works with FDA and foreign law enforcement partners to identify specific health
problems that may be the subject of particularly widespread fraud by unscrupulous online
marketers and then identifies specific targets by conducting coordinated Internet surfs.
Once the staff has identified a target that appears to be making unfounded claims, it
opens an investigation and issues civil investigative demands (“CIDs”) to compel the production
of documents and information by the supplement marketer and others with relevant
information. The staff uses this powerful investigative tool to obtain marketing and labeling
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materials, sales information, and relevant substantiation materials. Dietary supplement
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investigations often involve an assessment of the scientific evidence related to a claimed health
benefit. In many instances, the staff will contract with a scientific expert in the relevant field to
In addition, the FTC staff routinely consults with FDA in assessing the scientific
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validity of a claimed supplement benefit.
In both administrative cases and federal court cases, the advertiser frequently elects to
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settle the charges by entering into a consent agreement or stipulated order without admitting
liability. In some instances, where the deceptive practice is limited in scope, duration, or
severity and quickly corrected, the FTC staff may issue a public closing letter instead. The letter
typically outlines the nature of the FTC’s concerns and explains why formal action was not
taken. See, e.g., Pharmavite LLC (FTC staff closing letter addressing overstated cholesterol
reduction claims for NatureMade CholestOff) (Apr. 16, 2009),
http://www.ftc.gov/os/closings/090416cholestoffclosingletter.pdf.
15 U.S.C. § 45(m)(1)(B).
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See, e.g., United States v. QVC, Inc., No. 2:04-CV-01276-JF (E.D. Pa. final order Mar.
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4, 2009) ($6 million payment for consumer redress and a $1.5 million civil penalty for claims
involving weight loss supplements and other health products); United States v. Bayer Corp., No.
07-01(HAA) (D.N.J. final order Jan. 3, 2007) ($3.2 million civil penalty for claims involving
One-A-Day WeightSmart multivitamin).
15 U.S.C. § 53(b).
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help assess the adequacy of the substantiation for the claim.
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If formal action is warranted, the FTC can proceed either administratively or in federal
court. Administrative orders typically include cease-and-desist provisions covering the specific
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challenged claims, along with broader “fencing-in” requirements that other claims be truthful
and adequately substantiated. Violations of an administrative order can result in civil penalties
that accrue at the rate of $16,000 per violation, and can reach $1 million and higher. They are
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thus a strong deterrent against future deceptive advertising.
The majority of the Commission’s cases against deceptive supplement marketing in
recent years, however, have been brought in federal district court pursuant to Section 13(b) of
the FTC Act. This option allows the Commission to obtain both preliminary and permanent
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injunctive relief as well as other equitable remedies, such as consumer redress or disgorgement
See, e.g., FTC v. Airborne Health, Inc., No. CV-08-05300 (C.D. Cal. final order Sept. 5,
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2008) (up to $30 million for consumer redress program in connection with deceptive cold
prevention and treatment claims).
See, e.g., FTC v. 7 Day Mktg., Inc., No. CV08-01094-ER-FFM (C.D. Cal. final order
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Feb. 17, 2008) (banning marketers of herbal colon cleanse to cure cancer from involvement in
any infomercial marketing).
FTC v. Airborne Health, Inc., No. CV-08-05300 (C.D. Cal. final order Sept. 5, 2008).
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of ill-gotten gains. In cases of outright fraud or repeated law violations, the Commission has
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sought bans on marketing of certain categories of products and the posting of performance
bonds.
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The Commission works to make sure its enforcement actions hold accountable not just
the supplement manufacturer but also other parties involved in the creation or dissemination of
the deceptive claims, including company owners and key officers, ad agencies, infomercial
producers, distributors, and retailers.
B. Recent Examples of Enforcement Efforts
In the past two years alone, the FTC has filed or settled 30 cases involving supplements
promoted with false or unsubstantiated claims for everything from the common cold to cancer.
The Commission has also worked with FDA and foreign authorities to conduct Internet sweeps
targeting especially pervasive or pernicious trends. Recent sweeps have resulted in more than
130 warning letters by the FTC, followed by targeted law enforcement against those failing to
stop or modify claims.
1. Representative Cases
Airborne Health, Inc. and Other Cold and Flu Products: In 2008, the Commission
settled charges of false and unsubstantiated claims for Airborne effervescent tablets. The
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marketers of Airborne engaged in a nationwide television and print campaign promoting
FTC v. Rite Aid Corp., No. 1:09-CV-01333-JEJ (M.D. Pa. final order July 13, 2009)
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($500,000 for consumer redress).
FTC v. CVS Pharmacy, Inc., No. CA09-420 (D.R.I. final order Sept. 9, 2009) ($2.8
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million for consumer redress).
FTC v. Walgreen Co., No. 1:10-CV-01813 (N.D. Ill. final order Mar. 29, 2010) ($5.97
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million for consumer redress).
FTC v. Improvita Health Prods., Inc., No. 1:09-CV-00858 (N.D. Ohio final order Jan 8,
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2010; order granting notice of dismissal of corporate defendant Mar. 25, 2010 ) ($565,000 in
monetary relief).
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Airborne as clinically proven to prevent colds and flu and protect against exposure to germs in
crowded environments, like airplanes. The FTC lawsuit named not only the company, but also
the inventor of the product and her husband. The settlement required that the defendants
contribute up to an additional $6.5 million to a private class-action settlement, resulting in a total
of $30 million available for consumer redress.
Airborne conducted such a successful marketing campaign that it spurred several private
label copycat cold remedy products. National retail chains replicated the supplement using
similar package claims and placing their products next to Airborne on the shelf. In response, the
Commission brought parallel cases in 2009 against three major retail chains, Rite Aid, CVS,
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and Walgreen, as well as Improvita Health Products, a contract manufacturer and
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distributor that sold the copycat supplement to several retail chains. Each of these additional
cases has settled with orders that include permanent injunctions and funds for consumer redress.
Direct Marketing Concepts, Inc.: An FTC lawsuit in federal district court against the
marketer of two dietary supplements, “Coral Calcium” and “Supreme Greens,” culminated in
court orders in 2009 against various defendants that included monetary judgments totaling nearly
FTC v. Direct Mktg. Concepts, Inc., No. 04-CV-11136-GAO (D. Mass. final order Aug.
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13, 2009) (monetary judgment against multiple defendants totaling nearly $70 million).
FTC v. Roex, Inc., No. SACV09-0266 (C.D. Cal. final order Mar. 4, 2009) ($3 million
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for consumer redress).
FTC v. Romeo, No. 2:09-CV-01262-WJM-CCC (D.N.J. filed Mar. 20, 2009).
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$70 million. Infomercials for the products claimed they would cure many serious diseases,
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including cancer, Parkinson’s, heart disease, and autoimmune disease. The order also addressed
the defendants’ failure to disclose that the promotional programming was, in fact, paid
advertising, and their practice of charging consumers on an ongoing basis without their consent.
Roex, Inc.: This Commission action involved an unusual marketing technique, with
products sold by means of a nationally broadcast, live call-in radio program titled “The Truth
About Nutrition.” The Commission settled charges against the company, its principal, and one
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of the radio show hosts, for allegedly deceptive claims that an infrared sauna device would treat
cancer, and that various supplements would treat cancer, AIDS, diabetes, Alzheimer’s,
Parkinson’s, and other diseases. The order required the defendants to pay $3 million for
consumer redress. In March 2010, the Commission distributed refunds to more than 5,700
consumers with the average check totaling approximately $500.
David J. Romeo and Stella Labs, LLC: Deceptive weight loss claims have long plagued
the supplement industry. The Commission often sees a flurry of deceptive marketing campaigns
with each new weight loss ingredient introduced to the market. In this matter, the Commission
challenged claims made by a supplier of Hoodia gordonii, derived from a cactus plant native to
southern Africa, that the ingredient was a powerful appetite suppressant proven to reduce caloric
intake by 1,000 to 2,000 calories per day. The FTC complaint also charged the company with
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selling fake hoodia to its trade customers who used the ingredient to manufacture weight loss
FTC v. Basic Research, LLC, No. 09-CV-972 (D. Utah filed Nov. 2, 2009).
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supplements. The case is currently in litigation in federal district court.
Basic Research, LLC: In another weight loss supplement case, involving a recidivist
already under order for the allegedly deceptive marketing of multiple dietary supplements, the
FTC has challenged claims for Relacore and Akävar 20/50, supplements that have been
promoted in national magazines with claims such as “eat all you want and still lose weight.”
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The Department of Justice, at the FTC’s request, filed suit in federal court last November,
charging the company and related parties with violating a 2006 FTC order that involved similar
deceptive weight loss marketing and imposed a $3 million judgment. The case is currently in
litigation.
2. Enforcement Sweeps
While many of the FTC’s enforcement actions target individual supplement
manufacturers, the FTC often collaborates with FDA and international authorities to tackle
certain categories of health fraud more broadly. The FTC uses enforcement sweeps, for
example, to address widespread online marketing of products for serious health ailments, like
cancer or diabetes. Such marketing scams are particularly cruel by preying on consumers when
they are most vulnerable and desperate, offering false hope and even luring them away from
more effective treatments. For every serious disease, especially those with no proven cure, there
are hundreds of marketers engaging in such fraud, mostly through Internet marketing.
The FTC also conducts sweeps to stop the fraudulent marketing that often follows any
new public health scare. In recent years, the FTC has seen a proliferation of products, including
dietary supplements, that purportedly protect against, treat, or cure anthrax, SARS, avian flu, and
H1N1 flu. The FTC has found that the best way to quickly shut down such scams is to issue
In coordination with the FTC, FDA issued warning letters to 28 U.S. companies and
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two foreign individuals for marketing unapproved drugs, and the Canada Competition Bureau
sent warning letters to Canadian companies selling fraudulent cancer cures online.
See Press release, FTC Sweep Stops Peddlers of Bogus Cancer Cures (Sept. 18, 2008),
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http://www2.ftc.gov/opa/2008/09/boguscures.shtm.
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warning letters to as many of these marketers as possible and then follow with targeted cases, as
needed.
The FTC has also successfully used smaller scale enforcement sweeps to address
exaggerated or unfounded claims for the ingredient du jour in the supplement industry. These
might target the latest ingredient promising to cause effortless and dramatic weight loss, or to
treat the common cold, or to make children smarter. In such cases, bringing a group of parallel
law enforcement actions can be effective in curbing a deceptive marketing trend.
Operation False Cures - Cancer Sweep: The most recent of the FTC’s large-scale
Internet sweeps was an enforcement effort coordinated with FDA and the Canada Competition
Bureau. Initiated with an online surf for fraudulent cancer cure products in June 2007, the FTC
sent warning letters via e-mail to 112 Web sites marketing everything from essiac tea and other
herbal blends (some containing highly toxic herbs), to laetrile, shark cartilage, coral calcium,
mushroom extract, and black salve (a corrosive product that can cause burns and scarring) – all
promoted to prevent, cure, or treat cancer. Of the 112 sites contacted by the FTC, nearly 30
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percent either shut down their sites or removed the cancer claims. The remainder were reviewed
to determine whether law enforcement was appropriate, with some referred to FDA or Canadian
authorities. The FTC followed this effort with 11 enforcement actions charging companies and
individuals with making false or unsubstantiated cancer claims, and in some cases even
misrepresenting that there was scientific proof that their products worked.
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One case was dismissed due to insufficient evidence that the repondents were
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responsible for the Web site claims at issue.
See discussion infra, Section IV.
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See Press release, FDA, FTC Warn Public of Fraudulent 2009 H1N1 Influenza Products
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(May 1, 2009), http://www.ftc.gov/opa/2009/05/swineflu.shtm. The H1N1 Internet sweep was
the eleventh joint enforcement effort conducted by members of ICPEN, including both the FTC
and FDA.
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As of this month, ten of those 11 cases have been successfully settled or litigated,
resulting in orders that bar future false or unsubstantiated claims and also require notification to
past customers informing them that little or no evidence exists to support the efficacy of the
products they purchased and urging them to consult with their doctors. Four of the settlements
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also imposed monetary judgments. In addition to aggressively targeting Internet scammers
hawking fraudulent cancer cures, the Commission launched an innovative consumer education
campaign to teach consumers how to spot and report such scams.
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H1N1 Flu Sweep: The rapid spread of the H1N1 flu virus last year and mounting public
fears about the epidemic led to a spate of online marketing scams. The FTC worked with
members of the International Consumer Protection Enforcement Network (“ICPEN”) to conduct
an Internet surf that identified products – including supplements, homeopathic products, air
filtration devices, and cleaning agents – for curing, treating, and preventing the spread of the
H1N1 virus. As part of this sweep, the FTC sent warning letters to 20 Web site operators
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making questionable claims and referred another 13 Web site operators, believed to be located
outside the U.S., to foreign law enforcement authorities. In addition, the FTC and FDA sent the
first joint warning letter to Weil Lifestyle LLC, regarding a dietary supplement containing the
See FTC/FDA Joint Warning Letter to Weil Lifestyle LLC (Oct. 15, 2009),
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www.fda.gov/iceci/enforcementactions/warningletters/ucm186837.htm. In response to the joint
warning, Dr. Andrew Weil, the popular integrative medicine physician affiliated with the Web
site, agreed to drop or modify all identified claims.
See Press release, FTC Warns Marketers of Children’s Omega-3 Fatty Acid
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Supplements that Claims About Brain and Vision Benefits May Be Deceptive (Feb. 16, 2010),
http://www.ftc.gov/opa/2010/02/omega.shtm.
See Northwest Natural Products, Inc., FTC File No. 092-3153, closing letter Oct. 30,
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2009, http://www.ftc.gov/os/closings/091030northwestclosingletter.pdf.
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herb astragalus that the company claimed could cure H1N1 infections. As with the cancer
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sweep, the FTC also engaged in consumer outreach in the form of an alert to warn the public of
such scams.
Omega-3 for Children’s Brain and Vision Function: Most recently, the FTC identified
an increase in the number of Omega-3 fatty acid supplements and food products being promoted
for school-aged children’s brain and vision function and development. Many of the claims
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include specific promises of increased intelligence, better focus, mood, memory, concentration,
and visual acuity – benefits that lack adequate scientific support. To address this trend, the
Commission staff sent letters to 11 companies, advising them to review their labeling and
advertising claims. In those letters, the FTC staff described its recent investigation into similar
claims by Northwest Natural Products, Inc. (“NNP”), the marketer of “L’il Critters Omega-3
Gummy Fish,” a children’s dietary supplement. The letters advised other marketers that NNP
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had quickly modified its marketing materials to remove unsubstantiated claims and urged
recipients to take the same steps to ensure compliance. The FTC staff is now following up to
ensure appropriate responsive actions are taken.
IV. FTC Consumer Education Efforts
The Commission complements its law enforcement activities with a variety of innovative
See
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http://www.ftc.gov/curious.
See FTC Consumer Alert: RX for Products that Claim to Prevent H1N1 (Nov. 2009),
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http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt083.shtm. A similar consumer alert was
also issued in connection with the FTC’s cases against Airborne and copycat cold prevention
supplements. See FTC Consumer Alert: Pills that Prevent the Common Cold? A Tough Claim
to Swallow (Aug. 2008), http://ftc.gov/bcp/edu/pubs/consumer/alerts/alt078.shtm.
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education and outreach efforts for both consumers and industry. The FTC’s consumer outreach
has been especially strong on subjects related to health and safety. The agency routinely issues
consumer alerts, brochures, and uses other creative approaches, like YouTube videos and
Internet microsites, to help consumers safely navigate the supplement marketplace.
For example, as an adjunct to its cancer cure sweep, the Commission launched a
campaign, “Cure-ious? Ask,” to alert consumers to cancer scams and encourage them to discuss
all treatment options with their doctors. The campaign has its own Web site, featuring a video,
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with advice on how to spot and report questionable claims and a list of resources on cancer
treatments from a variety of government agencies. The Commission’s partners in this effort are
the American Society of Clinical Oncology, the Cleveland Clinic, and the National Association
of Free Clinics, all of whom are disseminating campaign information to both patients and
medical care practitioners. The campaign is also mentioned in numerous blogs related to cancer
and health.
The Commission also routinely issues consumer alerts, such as its alert in connection
with its H1N1 sweep, which warned consumers of deceptive sales pitches for H1N1 treatments,
and provided accurate information from the Centers for Disease Control and Prevention about
how H1N1 spreads and how to limit exposure to the virus.
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Beyond these topic-specific consumer education efforts, the FTC has created several
general consumer education brochures related to health, safety, and the efficacy of dietary
The booklet is available online at
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http://www.ftc.gov/bcp/edu/pubs/consumer/health/hea17.pdf. Multiple print copies can be
ordered free of charge at http://bulkorder.ftc.gov/.
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supplements. For example, the booklet “Who Cares: Sources of Information About Health Care
Products and Services” is aimed at older consumers, their families, and caregivers. It includes
information on dietary supplements, weight loss products, miracle cures, and alternative and
complementary medicine. These materials are regularly updated and supplemented with
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assistance from the FDA, NIH/ODS, and other agencies.
V. Conclusion
The Commission will remain vigilant in protecting consumers against fraud and
deception in the dietary supplement market. The agency will continue to work closely with FDA
and other law enforcement partners to seek strong remedies against unscrupulous marketers. It
will also continue to reach out to supplement users to educate them about how to use
supplements safely, where to turn for reliable and accurate information about the benefits of
supplements, and how to avoid being scammed. The Commission appreciates this opportunity to
describe its efforts to the Committee.