Proprietary
Procedures,
programs
and drugs that require
precertification
Participating provider precertification list
Starting May 1, 2020
Applies to the following plans
(also see General information section #1-#4, #9 -#10)
:
Aetna
®
plans, except Traditional Choice
®
plans
All health benefits and insurance plans offered and/or underwritten by Innovation Health plans,
Inc., and Innovation Health Insurance Company, except indemnity plans,
Foreign Service Benefit Plan, MHBP and Rural Carrier Benefit Plan
All health benefits and health insurance plans offered, underwritten and/or administered by the
following: Banner Health and Aetna Health Insurance Company and/or Banner Health and Aetna
Health Plan Inc. (Banner|Aetna), Texas Health +Aetna Health Insurance Company and/or
Texas Health+Aetna Health Plan Inc. (Texas Health Aetna),
Allina Health and Aetna Health Insurance Company (Allina Health| Aetna),
Sutter Health and Aetna Administrative Services LLC (Sutter Health | Aetna)
aetna.com
23.03.882.1 G (5/20)
For additional information, read all general precertification information
Providers may submit most precertification requests electronically through the secure provider
website or
using your
Electronic Medical Record (EMR) system portal (See #1 in the General
Information section for more information on precertification).
Services that require precertification:
1.
Inpatient confinements (except hospice)
For example, surgical and nonsurgical stays,
stays in a skilled nursing facility or rehabilitation
facility, and maternity and newborn stays that
exceed the standard length of stay (LOS) (See #5
in the General Information section).
2.
Ambulance
Precertification required for transportation by
fixed- wing aircraft (plane)
3.
Autologous chondrocyte implantation
4.
Chiari malformation decompression surgery
5.
Cochlear device and/or implantation
6.
Coverage at an in-network benefit level
for out-of-network provider or facility
unless services are emergent.
Some plans have limited or no out-ofnetwork
benefits.
7.
Dental implants
8.
Dialysis visits
When a participating provider initiates a
request and dialysis is to be performed at a
nonparticipating facility, call 1-866-752-7021
for precertification. Or fax applicable request
forms to 1-888-267-3277.
9.
Dorsal column (lumbar)
neurostimulators: trial orimplantation
10.
Electric or motorized wheelchairs and
scooters
11.
Endoscopic nasal balloon dilation procedures
12.
Gender reassignment surgery
13.
Hip surgery to repair impingement syndrome
14.
Hyperbaric oxygen therapy
15.
Infertility services and pre-implantation
genetic testing
16.
Lower limb prosthetics, such as
microprocessor-controlled lower limb
prosthetics
17.
Nonparticipating freestanding
ambulatory surgical facility
services, when referred by a
participating provider
18.
Orthognathic surgery procedures,
bone grafts, osteotomies and surgical
management of the
temporomandibular joint
19.
Osseointegrated implant
20.
Osteochondral allograft/knee
21.
Private duty nursing
22.
Proton beam radiotherapy
Also see Special Programs; Radiation Oncology
23.
Reconstructive or other
procedures that maybe
considered cosmetic, suchas:
Blepharoplasty/canthoplasty
Breastreconstruction/breast enlargement
Breast reduction/mammoplasty
Excision of excessive skin due to weight loss
Gastroplasty/gastric bypass
Lipectomy or excess fat removal
Surgery for varicose veins,exceptstab phlebectomy
24.
Shoulder Arthroplasty
25.
Spinal procedures, such as:
Artificial intervertebral disc surgery (cervical spine)
Cervical laminoplasty
Cervical, lumbar and thoracic
laminectomy and\or laminotomy
procedures
Laminectomy with rhizotomy
Spinal fusionsurgery
26.
Uvulopalatopharyngoplasty,
including laser- assisted procedures
27.
Ventricular assist devices
28.
Video electroencephalograph (EEG)
29.
Whole exomesequencing
Proprietary
Drugs and medical injectables
Blood-clotting factors (precertification for outpatient infusion of this drug class is required)
Call t
he precertification number listed on the member’s card, with the following exceptions.
Precertification of pharmacy-covered specialty drugs
For the Foreign Service Benefit Plan, please call Express Scripts at 1-800-922-8279
For MHBP and the Rural Carrier Benefit Plan, please call CVS/Caremark at 1-800-237-2767
Advate (antihemophilic factor, human recombinant)
Adynovate (antihemophilic factor [recombinant],
PEGylated)
Afstyla (antihemophilic factor [recombinant],
single chain)
Alphanate (antihemophilic factor/von Willebrand
factor complex [human])
AlphaNine SD (coagulation factor IX [human])
Alprolix (coagulation factor IX [recombinant], Fc
fusion protein)
Bebulin (factor IX complex)
BeneFix (coagulation factor IX [recombinant])
Coagadex (coagulation factor X [human])
Corifact (factor XIII concentrate [human])
Eloctate (antihemophilic factor [recombinant], Fc
fusion protein)
Esperoct [antihemophilic factor (recombinant),
glycopegylated-exei] precertification
required effective 4/1/2020
FEIBA, FEIBA NF (anti-inhibitor coagulant complex)
Fibryga (fibrinogen, human)
Helixate FS (antihemophilic factor [recombinant])
Hemlibra (emicizumab-kxwh)
Hemofil M (antihemophilic factor [human])
Humate-P (antihemophilic factor/von Willebrand
factor complex [human])
Idelvion (antihemophilic factor [recombinant])
Ixinity (coagulation factor IX [recombinant])
Jivi [antihemophilic factor (recombinant),
PEGylated-aucl]
Koate, Koate-DVI (antihemophilic factor [human])
Kogenate FS (antihemophilic factor [recombinant])
Kovaltry (antihemophilic factor [recombinant])
Monoclate-P (antihemophilic factor [human])
Mononine (coagulation factor IX [human])
NovoEight (turoctocog alfa)
NovoSeven RT (coagulation factor VIIa [recombinant])
Nuwiq (simoctocog alfa)
Obizur (antihemophilic factor [recombinant],
porcine sequence)
Profilnine (factor IX complex)
Rebinyn (coagulation factor IX [recombinant],
glycoPEGylated)
Recombinate (antihemophilic factor [recombinant])
RiaSTAP (fibrinogen concentrate [human])
Rixubis (coagulation factor IX [recombinant])
Tretten (coagulation factor XIII a-subunit
[recombinant])
Vonvendi (von Willebrand factor [recombinant])
Wilate (von Willebrand factor/coagulation factor
VIII complex [human])
Xyntha, Xyntha Solof (antihemophilic factor
[recombinant])
Proprietary
Other drugs and medical injectables
For the following services, providers call 1-866-752-7021 for precertification and fax applicable request
forms to 1-888-267-3277, with the following exceptions:
For precertification of pharmacy-covered specialty drugs (noted with *) when the member is enrolled in a
commercial plan, call 1-855-240-0535. Or fax applicable request forms to 1-877-269-9916.
Providers can use the drug-specific Specialty Medication Request Form located online under
“Specialty Pharmacy Precertification.”
Providers can submit Specialty Pharmacy precertification requests electronically using
provider online tools and resources at our provider portal with Aetna.
See our Medicare online resources for more information about preferred products or to find a precertification
fax form.
Providers should use the contacts below for members enrolled in a Foreign
Service Benefit Plan, MHBPor Rural Carrier BenefitPlan:
For precertification of pharmacy-covered specialty drugs Foreign Service Benefit
Plan, call Express Scripts at 1-800-922-8279. For MHBP and Rural Carrier Benefit Plan, call
CVS/Caremark at 1-800-237-2767.
For precertification of all other listed drugs Foreign Service Benefit Plan, call 1-800-593-2354. For
MHBP, call 1-800-410-7778. For Rural Carrier Benefit Plan, call 1-800-638-8432.
Abraxane (paclitaxel) precertification required for
Medicare Advantage members only
Acthar Gel/H. P. Acthar (corticotropin)
Adakveo (crizanlizumab-tmca) precertification for
the drug and site of care required effective
2/13/2020
Adcetris (brentuximab vedotin)
Alpha 1-proteinase inhibitor (human)
(precertification for the drug and site of care
required):
Aralast NP (alpha 1-proteinase inhibitor)
Glassia (alpha 1-proteinase inhibitor)
Prolastin-C (alpha 1-proteinase inhibitor)
Zemaira (alpha 1- proteinase inhibitor)
Amyotrophic Lateral Sclerosis (ALS) drugs:
Radicava (edaravone) precertification for the
drug and site of care required
Aveed (testosterone undecanoate)
Benlysta (belimumab) - precertification for the
drug and site of care required
Besponsa (inotuzumab ozogamicin)
Botulinum toxins:
Botox (onabotulinumtoxinA)
Dysport (abobotulinumtoxinA)
Myobloc (rimabotulinumtoxinB)
Xeomin (incobotulinumtoxinA)
Cablivi (caplacizumab-yhdp)
Calcitonin Gene-Related Peptide (CGRP) receptor
inhibitors
Vyepti (eptinezumab-jjmr) precertification for
the drug and site of care required effective
5/28/2020
Cardiovascular PCSK9 inhibitors:
Praluent* (alirocumab) Repatha*
(evolocumab)
Chimeric Antigen Receptor T-Cell Therapy (CAR-T)
Contact National Medical Excellence at
1-877-212-8811
Kymriah (tisagenlecleucel)
Yescarta (axicabtagene ciloleucel)
Crysvita (burosumab) precertification for
the drug and site of care required
Cyramza (ramucirumab)
Darzalex (daratumumab)
Dupixent* (dupilumab)
Empliciti (elotuzumab)
Enzyme replacement drugs:
Aldurazyme (laronidase) precertification for the
drug and site of care required
Brineura (cerliponase alfa)
Cerezyme (imiglucerase) precertification for the
drug and site of care required
.
Elaprase (idursulfase) precertification
for the drug and site of care required
Elelyso (taliglucerase alfa)
precertification for the drug and site of
care required
Fabrazyme (agalsidase beta)
precertification for the drug and site of
care required
Kanuma (sebelipase alfa)
precertification for the drug and site of
care required
Lumizyme (alglucosidase alfa) precertification for
the drug and site of care required
Proprietary
Enzyme replacement drugs, cont.
Mepsevii (vestronidase alfa-vjbk) precertification
for the drug and site of care required
Naglazyme (galsulfase) precertification
for the drug and site of care required
Strensiq (asfotase alfa)
Vimizim (elosulfase alfa) precertification
for the drug and site of care required
VPRIV (velaglucerase alfa) precertification for
the drug and site of care required
Erbitux (cetuximab)
Erythropoiesis-stimulating agents:
Aranesp (darbepoetin alfa)
Epogen (epoetin alfa)
Mircera (epoetin beta)
Procrit (epoetin alfa)
Retacrit (recombinant human erythropoietin)
Fusilev (levoleucovorin)
Gattex (teduglutide)
Givlaari (givosiran) precertification for drug and
site of care required effective 2/13/2020
Granulocyte-colony stimulating factors:
Fulphila (pegfilgrastim-jmdb)
Granix (tbo-filgrastim)
Leukine (sargramostim)
Neulasta (pegfilgrastim)
Neupogen (filgrastim)
Nivestym (filgrastim-aafi)
Udenyca (pegfilgrastim-cbvq)
Zarxio (filgrastim-sndz)
Ziextenzo (pegfilgrastim-bmez) precertification
required effective 2/1/2020
Growth hormone:
Genotropin* (somatropin)
Humatrope* (somatropin)
Increlex* (mecasermin)
Norditropin*(somatropin)
Nutropin AQ* (somatropin)
Omnitrope* (somatropin)
Saizen* (somatropin)
Serostim* (somatropin)
Zomacton* (somatropin [rDNA origin])
Zorbtive* (somatropin)
Hepatitis C drugs
Daklinza* (daclatasvir)
Epclusa* (sofosbuvir and velpatasvir)
Harvoni* (sofosbuvir/ledipasvir)
Mavyret* (glecaprevir/pibrentasvir)
Olysio* (simeprevir)
Sovaldi* (sofosbuvir)
Technivie* (ombitasvir/paritaprevir/ritonavir)
Viekira Pak* (paritaprevir/ritonavir/
ombitasvir/dasabuvir)
Hepatitis C drugs, cont.
Viekira XR* (ombitasvir/paritaprevir/ritonavir and
dasabuvir)
Vosevi* (sofosbuvir/ velpatasvir/ voxilaprevir)
Zepatier* (elbasvir/grazoprevir)
Hereditary angioedema agents:
Berinert (C1 esterase inhibitor)
Cinryze (C1 esterase inhibitor) precertification
for the drug and site of care required
Firazyr (icatibant acetate)
Haegarda (C1 esterase inhibitor subcutaneous
[human])
Kalbitor (ecallantide)
Ruconest (C1 esterase inhibitor)
Takhzyro (lanadelumab)
HER2 receptor drugs:
Enhertu (fam-trastuzumab deruxtecan-nxki)
precertification required effective 3/24/2020
Herceptin (trastuzumab)
Herceptin Hylecta (trastuzumab and
hyaluronidase-oysk)
Kadcyla (ado-trastuzumab emtansine)
Kanjinti (trastuzumab-anns)
Ogivri (trastuzumab-dkst) precertification
required effective 4/1/2020
Perjeta (pertuzumab)
Trazimera (trastuzumab-qyyp) precertification
required effective 4/1/2020
Ilaris* (canakinumab)
Imlygic (talimogene laherparepvec)
Immunoglobulins (precertification for the drug and
site of care required):
Asceniv (immune globulin) precertification
required effective 3/1/2020
Bivigam (immune globulin)
Carimune NF (immune globulin)
Cutaquig (immune globulin)
Cuvitru (immune globulin SC [human])
Flebogamma (immune globulin)
GamaSTAN S/D (immune globulin)
Gammagard, Gammagard S/D (immune globulin)
Gammaked (immune globulin)
Gammaplex (immune globulin)
Gamunex-C (immune globulin)
Hizentra (immune globulin)
HyQvia (immune globulin)
Octagam (immune globulin)
Panzyga (immune globulin)
Privigen (immune globulin)
Xembify (immune globulin)
Immunologic agents:
Actemra (tocilizumab) precertification for the
drug and site of care required
Actemra* SC (tocilizumab)
Proprietary
Immunologic agents, cont.
Cimzia* (certolizumab pegol)
Cosentyx* (secukinumab)
Enbrel* (etanercept)
Entyvio (vedolizumab) precertification for the
drug and site of care required
Humira* (adalimumab)
Ilumya* (tildrakizumab)
Inflectra (infliximab-dyyb) precertification for
the drug and site of care required
Kevzara* (sarilumab)
Kineret* (anakinra)
Olumiant* (baricitinib)
Orencia SQ* (abatacept)
Orencia IV (abatacept) precertification
for the drug and site of care required
Otezla* (apremilast)
Remicade (infliximab) precertification
for the drug and site of care required
Renflexis (infliximab-abda) precertification for
the drug and site of care required
Rinvoq (upadacitinib)
Rituxan (rituximab)
Ruxience (rituximab-pvvr) precertification
required effective 4/1/2020
Siliq* (brodalumab)
Simponi* (golimumab)
Simponi Aria (golimumab) precertification for
the drug and site of care required
Skyrizi* (risankizumab-rzaa)
Stelara* (ustekinumab)
Stelara IV (ustekinumab)
Taltz* (ixekizumab)
Tremfya* (guselkumab)
Truxima (rituximab-abbs)
Xeljanz*, Xeljanz XR* (tofacitinib)
Injectable infertility drugs:
chorionic gonadotropin
Bravelle (urofollitropin)
Cetrotide (cetrorelix acetate)
Follistim AQ (follitropin beta)
Ganirelix AC (ganirelix acetate)
Gonal-f (follitropin alfa)
Gonal-f RFF (follitropin alfa)
Menopur (menotropins)
Novarel (chorionic gonadotropin)
Ovidrel (choriogonadotropin alfa)
Pregnyl (chorionic gonadotropin)
Khapzory (levoleucovorin)
Lartruvo (olaratumab)
Lumoxiti (moxetumomab pasudotox-tdfk)
Makena (hydroxyprogesterone caproate)
Multiple sclerosis drugs
Aubagio* (teriflunomide)
Avonex* (interferon beta-1a)
Betaseron* (interferon beta-1b)
Copaxone* (glatiramer acetate)
Extavia* (interferon beta-1b)
Gilenya* (fingolimod hydrochloride)
Glatopa* (glatiramer acetate injection)
Lemtrada (alemtuzumab) precertification for
the drug and site of care required
Mavenclad* (cladribine)
Mayzent* (siponimod)
Ocrevus (ocrelizumab) precertification for the
drug and site of care required
Plegridy* (peginterferon beta-1a)
Rebif* (interferon beta-1a)
Tecfidera* (dimethyl fumarate)
Tysabri (natalizumab) precertification for
the
drug and site of care required
Vumerity* (diroximel fumarate) precertification
required effective 4/1/2020
Muscular dystrophy drugs:
Exondys 51 (eteplirsen) precertification for the
drug and site of care required
Emflaza* (deflazacort)
Vyondys 53 (golodirsen) precertification for
the drug and site of care required effective
3/10/2020
Myalept (metreleptin)
Natpara (parathyroid hormone)
Onpattro (patisiran) precertification for the
drug and site of care required
Ophthalmic injectables:
Beovu (brolucizumab-dbll)
Eylea (aflibercept)
Lucentis (ranibizumab)
Luxturna (voretigene neparvovec-rzyl)
precertification for the drug and site of care
required
Macugen (pegaptanib)
Tepezza (teprotumumab-trbw) precertification
for the drug and site of care required
effective 5/1/2020
Osteoporosis drugs:
Bonsity* (teriparatide) precertification
required effective 5/1/2020
Evenity* (romosozumab-aqqg)
Forteo* (teriparatide)
Miacalcin (calcitonin)
Prolia (denosumab)
Tymlos* (abaloparatide)
Padcev (enfortumab vedotin) precertification
required effective 3/24/2020
Proprietary
Parsabiv (etelcalcetide)
PD1/PDL1 drugs
Bavencio (avelumab)
Imfinzi (durvalumab)
Keytruda (pembrolizumab)
Libtayo (cemiplimab-rwlc)
Opdivo (nivolumab)
Tecentriq (atezolizumab)
Polivy (polatuzumab vedotin-piiq)
Provenge (sipuleucel-T)
Pulmonary arterial hypertension drugs:
All epoprostenol sodium and sildenafil citrate*
Adcirca* (tadalafil)
Adempas* (riociguat)
Flolan (epoprostenol sodium)
Letairis* (ambrisentan)
Opsumit* (macitentan)
Orenitram* (treprostinil diolamine)
Remodulin (treprostinil sodium)
Revatio* (sildenafil citrate)
Tracleer* (bosentan)
Tyvaso (treprostinil)
Uptravi* (selexipag)
Veletri (epoprostenol sodium)
Ventavis (iloprost)
Reblozyl (luspatercept) precertification
required effective 2/13/2020
Respiratory injectables:
Cinqair (reslizumab)
Fasenra (benralizumab)
Nucala (mepolizumab)
Xolair (omalizumab)
Sarclisa (isatuximab-irfc) precertification required
effective 5/28/2020
Soliris (eculizumab) precertification for the drug
and site of care required
Spinraza (nusinersen)
Spravato (esketamine)
Synagis (palivizumab)
Tegsedi (inotersen)
Ultomiris (Ravulizumab-cwvz)
Vectibix (panitumumab)
Viscosupplementation:
Durolane (Hyaluronic acid)
Euflexxa, Hyalgan, Genvisc, Supartz, TriVisc,
Visco 3 (sodium hyaluronate)
Gel-One (cross-linked hyaluronate)
Gelsyn
3, Hymovis (hyaluronic acid)
Monovisc,
Orthovisc (sodium
hyaluronate)
Synojoynt, Triluron (1% sodium hyaluronate)
Synvisc, Synvisc-One (hylan)
Xgeva (denosumab)
Xofigo (radium Ra 223 dichloride)
Yervoy (ipilimumab)
Zolgensma (onasemnogene abeparvovec-xioi)
precertification for the drug and site of care
required
Proprietary
Special programs
BRCA genetic testing 1-877-794-8720
See #9 in the General information section for
additional guidance.
Through our expanded national provider network:
Quest 1-866-436-3463
Ambry 1-866-262-7943
Baylor Miraca Genetics Laboratories, LLC
1-800-411- GENE
BioReference, GeneDX, Genpath
1-888-729-1206
Counsyl 1-888-268-6795
Invitae 1-800-436-3037
LabCorp 1-855-488-8750
Medical Diagnostic Laboratories
1-877-269-0090
Myriad Genetics 1-800-469-7423
Progenity 1-855-293-2639
Providers can use the BRCA form located
online
under
the
“Medical
Precertification
section
to
submit
precertification
requests.
Find
genetic
counselors
online
for
a
list
of
our
contracted providers,
including
our telephonic
provider (Informed DNA), visit our
provider
directory.
Chiropractic precertification
See #9 in theGeneral informationsection for
additionalguidance.
Chiropractic precertification required only in
the states listed HMO-based plan members
only
AZ through
American Specialty Health
(ASH)1-800-972-4226
HMO-based
plan and group Medicare members
only
CA through
American Specialty Health
(ASH)1-800-972-4226
For all members (with commercial
and Aetna
Medicare Advantage plans
applicable to this
precertification list):
GA through American Specialty Health
(ASH) 1-800-972-4226
For
all members (with certain
commercial
plans,
and
Aetna
Medicare Advantage plans,
applicable
to
this precertification list):
DE, NJ, NY, PA, WV: through
National Imaging Associates
1-866-842-1542
Diagnostic Cardiology (cardiac rhythm
implantable devices, cardiac catheterization)
See
#9
and
#10
in
the
General
information
section
for additional
guidance.
Precertification for all members with plans
applicable to this precertification list unless
services are emergent:
Providers in all states where applicable, except
New York and northern New Jersey, should
contact MedSolutions DBA eviCore healthcare
to request preauthorization. You can reach
MedSolutions DBA eviCore healthcare:
-
Online at evicore.com
-
By phone at 1-888-693-3211between7 AM and 8
PM ET
- By fax at 1-844-822-3862, Monday
through Friday during normal
business hours, or as required by
federal or state regulations
Providers in New York and northern New
Jersey should contact CareCore National DBA
eviCore healthcare to request
preauthorization. You can reach CareCore
National DBA eviCore healthcare:
-
Online at evicore.com
- By phone at 1-888-622-7329 for
New York or 1-888-647-5940
for northern New Jersey
Hip and knee arthroplasties
See #9 and#10 in theGeneral information section
for additionalguidance.
Precertification for all members with plans
applicable to this precertification list unless
services are emergent:
Providers in all states where applicable, except
New York and northern New Jersey, should
contact MedSolutions DBA eviCore healthcare
to request preauthorization on. You can reach
MedSolutions DBA eviCore healthcare:
-
Online at evicore.com
-
By phone at 1-888-693-3211 between 7
AM and 8PM ET
- By fa x at 1-844-822-3862, Monday t hrough
Friday d uring normal business hours,
or as required by federal or state
regulations
Proprietary
Special programs, continued
Hip and knee arthroplasties, cont.
-
Providers in New York and northern New
Jersey should contact CareCore National DBA
eviCore healthcare to request
preauthorization. You can reach CareCore
National DBA eviCore healthcare:
-
Online at evicore.com
-
By phone at 1-888-622-7329 for New York
or
-
1-888-647-5940 for northern New Jersey
Home Health Care
Effective March 1, 2020, all Texas Medicare only (MEHMO
and MEPPO) home health-related requests for in-home
skilled nursing, physical therapy, occupational therapy,
speech therapy, a home health aide and medical social
work will require precertification through myNEXUS.
Providers in Texas should contact myNEXUS to request
precertification
Go to Portal.myNEXUScare.com/Account/Login
(registration is required).
Fax the form to 1-866-996-0077
Questions? Call myNEXUS Intake at 1-833-
585-6262 from 8 AM to 8 PM ET, Monday through
Friday or
Go to http://www.mynexuscare.com/aetna for
more details
Infertility program 1-800-575-5999
See #9 in theGeneral informationsection for
additionalguidance.
Mentalhealth orsubstanceabuse services
precertificationSee the member’sID card See
#9 in the General information section for additional
guidance.
National Medical Excellence Program
By phone at 1-877-212-8811 for the following:
Kymriah (tisagenlecleucel) andYescarta
(axicabtagene ciloleucel)
All major organ transplant evaluations and
transplants including, but not limited to,
kidney, liver, heart, lung and pancreas, and
bone marrow replacement or stem cell
transfer after high-dose chemotherapy
Outpatient physical therapy (PT) and
occupational
therapy (OT) precertification
See #9 and #10 in the General information section for
additional guidance.
Through OrthoNet 1-800-771-3205
CTfor all members with plans
applicable to this precertificationlist
Through Optum Health 1-800-344-4584 (only
Optum Health/Aetna-contracted providers
should call this number for questions and service
requests)
DC, GA, NC, SC, VA For all members
with plans applicable to this
precertification list
Program also applies to members in Chicago, northern
IL and northwest IN (Lake and Porter counties)
Through National Imaging Associates 1-866-
842- 1542
DE, NJ, NY, PA, WV for members with
certain commercial plans, and Aetna
Medicare Advantage plans, applicable to
this precertification list
Pain management
See #9 and #10 in the General information section for
additional guidance.
Precertification for all members with plans applicable to
this precertification list unless services are emergent.
Providers in all states where applicable, except
New York and northern New Jersey, should
contact MedSolutions DBA eviCore healthcare
to request preauthorization on. You can reach
MedSolutions DBA eviCore healthcare:
-
Online at evicore.com
-
By phone at 1-888-693-3211between 7 AM and 8
PM ET
-
By fax at 1-844 -822-3862, Monday through
Friday during normal business hours,
or as required by federal or state
regulations
Providers in New York and northern New
Jersey should contact CareCore National
DBA eviCore healthcare to request
preauthorization. You can reach CareCore
National DBA eviCore healthcare:
-
Online at evicore.com
-
By phone at 1-888-622-7329 for New York or
1-888-647-5940 for northern New Jersey
Proprietary
Special programs, continued
Polysomnography (attended sleep studies)
See #9 and #10 in the General information section for
additional guidance.
Precertification for all members with plans
applicable to this precertification list when
performed in any
facility except inpatient,
emergency room and
observation bed status
Providers in all states where applicable,
except New York and northern New
Jersey, should contact MedSolutions DBA
eviCore healthcare to request
preauthorization. You can reach
MedSolutions DBA eviCore healthcare:
-
Online at evicore.com
-
By phone at 1-888-693-3211 between7
AM and8 PM ET
-
By fax at 1- 844 -822-3862, Monday through
Friday
during normal business hours, or as
required by federal or state regulations
Polysomnography (attended sleep studies), cont.
Providers in New York and northern New Jersey
should contact CareCore National DBA eviCore
healthcare to request preauthorization. You can
reach CareCore National DBA eviCore
healthcare:
-
Online at evicore.com
-
By phone at 1-888-622-7329 for New York or
1-888- 647-5940 for northern New Jersey
Pre-implantation genetic testing 1-800-575-5999
See #9 in the General information section for
additional guidance.
Radiology imaging
See #9 and #10 in the General information
section for additional guidance. Precertification
for all members with plans applicable to this
precertification list when performed in any
facility except inpatient, emergency room and
observation bed status.
Providers in all states where applicable,
except New York and northern New Jersey,
should contact MedSolutions DBA eviCore
healthcare to request preauthorization. You
can reach MedSolutions DBA eviCore
healthcare:
-
Online at evicore.com
-
By phone at 1-888-693-3211between7 AM and 8
PM ET
- By fax at 1-844-822-3862, Monday
through Friday during normal business
hours or as required by federal or state
regulations
Providers in New York and northern New
Jersey should contact CareCore National DBA
eviCore healthcare to request
preauthorization. You can reach CareCore
National DBA eviCore healthcare:
-
Online at evicore.com
-
By phone at1-888-622-7329 New York or
1-888-647-5940 for northern New Jersey
Radiation oncology
Complex
3D Conformal
Stereotactic Radiosurgery(SRS)
StereotacticBodyRadiation
Therapy (SBRT)
ImageGuided Radiation Therapy
(IGRT)
Intensity-Modulated Radiation
Therapy (IMRT)
ProtonBeam Therapy
NeutronBeam Therapy
Brachytherapy
Hyperthermia
Radiopharmaceuticals
See #9 and #10 in the General information section
for additional guidance.
Precertification for all members with HMO-based,
Aetna Medicare Advantage plans, and insured Aetna
commercial when performed in any facility except
inpatient, emergency room and observation bed
status.
Providers should contact CareCore
National DBA eviCore healthcare to
request preauthorization. You can
reach CareCore National DBA
eviCore healthcare:
- Online at evicore.com
By phone at 1-888-622-7329
Proprietary
General information
1.
We collect information before electiveinpatient
admissions and/or selected ambulatory
procedures and services at the time of
precertification.
We’ll review precertification requests using
one of the following processes if the
member’s plan covers the services:
a.
Notification is a data-entry process. It
doesn’t require judgment or interpretation
for benefits coverage.
b.
Medical review coverage determinations
made for items on the precert list are
utilization review decisions. We review
plan document s and (when applicable)
clinical information. This is how we
determine whether the requested service,
procedure, prescription drug or medical
device meets the clinical guidelines/criteria
for coverage.
We need to receive requests for
precertification before you provideservices.
c.
We encourage providers to submit
precertification requests at least two
weeks before the scheduled
services.
d.
To save you time, it’s best to submit
precertification requests and inquiries
electronically. This is the quickest way to
receive an authorization for services
requiring precertification. If you need help,
just call us. Look for the “precertification”
number on the member’s IDcard.
e.
If you don’t precertify the services on this
list, the member’s health plan (the “health
plan”), employer group or member won’t
be financially responsible for the
applicable service(s) if you provide those
services.
This material is for your information only. It’s
not meant to directtreatment decisions.
The review of items on this list may vary at
our discretion. If you receive approval for a
particular service or supply, it’s for that service
or supply only.
Services that don’t require precertification are
subject to the coverage terms of themember’s
plan.
For precertification in Texas,we use the utilization
review process to determine whether the requested
service, procedure, prescription drug or medical device
meets the company’s clinical criteria for coverage.
Precertification doesn’t mean payment for care or
services to fully insured HMO and PPO members as
defined by Texas law.
If member eligibility and plan coverage
for the procedure/ service you asked for
hasn’t changed, precertificationapprovals
are valid for six months in all states. This
is the case unless we tell you otherwise
when you receive the precertification
decision.
Every year, in January and July, we typically
update the precertification list. But we m ay
add new U.S. Food and Drug Administration
(FDA)-approved drugs to the list at different
times.
Visit Clinical Policy Bulletins and our
online provider directory.
The precertification process doesn’t include
verbal or written requests for information
about benefits or services not on the
precertification lists. Our staff members are
educated to determine whether a caller is
making an inquiry or requesting a coverage
decision/organization determination as part
of the intake process.
Find more information about notification and
coverage determinations.
2.
We don’t offer all plans in all service areas, and not
all plans include all services listed. For example,
precertification programs don’t apply to fully
insured members inIndiana.
3.
Innovation Health Insurance Company and Innovation
Health Plan, Inc. (Innovation Health) are affiliates of
Aetna Life Insurance Company (Aetna) and its affiliates.
Aetna and its affiliates provide certain management
services for InnovationHealth.
4.
Find more information about notification and
coverage determinations.
5.
We require precertification when Aetna or Innovation
Health is the secondary payer.
Proprietary
General information, continued
6.
We require precertification for maternity and
newbornstaysthat aremore thanthestandard
length of stay (LOS).Standard LOS for:
Vaginaldeliveries is threedaysor fewer
Cesarean section is five days or fewer
7.
Contact Aetna Pharmacy Management for
precertification of oral medications not on this
list.
See #9 in General information section for
additional guidance.
Their number is 1-800-414-2386
Call1-866-782-2779for information
on injectable medications notlisted
8.
For drugs administered orally, by injection
or infusion:
Drugs newly approvedby
the FDA may require
precertification review
Fully insured Texas and Louisiana
members continue to be covered for
drugs added to the precertificationlist
according to their current plan
design until their plan renewal date
Fully insured California HMO members
and fully insured Connecticut PPO
members covered for drugs added to the
precertification list continue to have
coverage.
a.
Drug coverage continues for these
California members as long as
the drug is appropriately
prescribed and considered safe
and effective treatment for the
medical condition
b.
Drug coverage continues for these
Connecticut members as long as the drug
is medically necessary and more medically
beneficial than other covered drugs
The prescribing provider must respond to requests for
more information. For fully insured members with a
Colorado state contract, we’ll approve or deny
precertification requests within time frames mandated
by Colorado Regulation 4-2-49 RX Prior Authorization.
9.
For members enrolled in Foreign Service Benefit Plan,
MHBP or Rural Carrier Benefit Plan: Precertification is
not required for cardiac catheterization, cardiac imaging,
chiropractic services, transthoracic echocardiogram or
physical/occupational therapy
Visit online provider directories: Foreign Service
Benefit Plan; MHBP; Rural Carrier Benefit Plan
Except as noted for drugs and medical injectables
and special programs, for all other services:
Foreign Service Benefit Plan, call
1-800-593-2354
MHBP, call 1-800-410-7778
Rural Carrier Benefit Plan, call
1-800-638-8432
10.
For members enrolled in Aetna Student Health
or Allina Health|Aetna precertification is not
required for the following outpatient services:
Diagnostic cardiology
Hip and knee arthroplasties
Physicaltherapy and occupationaltherapy
Pain management
Polysomnography
Radiology imaging
Radiation oncology
Aetna is the brand name used for products and services provided by one or more of the Aetna group of
subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides
certain management services on behalf of its affiliates. Banner|Aetna, Texas Health Aetna,
Allina Health|Aetna and Sutter Health|Aetna are affiliates of Aetna Life Insurance Company and its affiliates
(Aetna). Aetna provides certain management services to these entities.
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Proprietary