© 2024 by ACT Education Corp. All rights reserved. Page 2 of 3 QU0001.CJ15293
Select Materials and Provide
Shipping Information
1. On the Order Materials screen, select the
appropriate school name.
2. On the next screen, enter the quantity of
fee waivers you wish to order.
3. Use the Delivery Options field (and
calendar tool, if necessary) to enter the date
you want to have your fee waivers
delivered.
4. Select the shipping address and contact
from the drop-down lists (or select the Add
button and complete the steps to add that
option). Note: A new shipping address is
subject to verification by ACT and may
affect your order delivery date.
5. Select the Next button.
6. To order fee waivers for multiple schools,
repeat these steps for each school you
select.
Provide Billing Information
Note: ACT fee waivers are available at no cost
to you. However, the ordering platform
requires billing contact information and
provides summary and invoice screens during
the ordering process.
1. On the Order Materials screen select Enter
Billing Information.
2. On the Billing Information screen, select
the address from the drop-down list (or
select the Add button and complete the
steps to add that option).
3. Select the billing contact from the drop-
down list (or select the Add button and
complete the steps to add that option).
4. Select the Checkout button.
Review the Payment Information
1. Review the payment information.
2. Select the Review Order button.
Review and Submit Your Order
1. Review the order information. Use the
Update or Remove options to make any
changes to your order.
2. When you are satisfied with your order,
select Terms and Conditions.
3. 3. Read the terms and conditions and
check the box next to I Agree to the
Terms and Conditions.
4. Select the Place Order button.
• An order confirmation displays with
your order information and order
number. Refer to this information if you
need to call ACT Customer Support.
• You will also receive a confirmation
email after the order is placed.
Note: After an order has been placed, you
cannot make changes. If additional fee
waivers are needed, you may place a new
order.
Receive Your Order
1. Look for an order confirmation email from
ACT.
2. Anticipate your order will arrive by the
delivery date you selected.
3. Fee waivers will be delivered digitally to
the email used to place the order
Troubleshooting
If you haven’t received the email
confirmation after establishing an account,
or the link is broken/invalid:
o Wait a few hours to receive the system-
generated message.
o Check your spam and junk folders.
o Select Forgot Your Password? on the
login page, enter your email, and then
select Continue.
If you are not seeing the expected
organization in a selection menu (or no
options at all):
o This can indicate your browser did not
correctly load the list of cities or
organizations.
o Select a different state, then reselect the
correct state and the information should
load properly.